Impressive New Wacom Driver Makes Custom Palettes

Hello Everyone,

What a difference a day makes.  Yesterday, I wondered if I had done the right thing installing the new Wacom driver; today, I am glad I did.  OMGosh, the new driver can make custom palettes…actually they are like the radial menu, but I believe that the users will embrace the new way to create radial menus more than they did previously. But, first…let’s talk about other stuff I discovered today.

First thing I did was uninstall the driver I had installed yesterday.  Then I downloaded the driver directly from Wacom.  BTW, the legacy drivers have not been updated…just the Cintiqs, Cintiq Companion products, Intuos Pro and Intuos.  You can download the driver from Wacom Drivers.  I didn’t have the trouble with the installation, so, if you plan on updating, I would suggest uninstalling your current driver, disconnect your tablet from your computer, install the new driver, and finishing, then reconnect your tablet.

Unfortunately, some of the issues I saw yesterday were still there this morning.  I talked with my mate, Tim Shelbourne in England, and we met via G2M and had a great deal of fun sorting it all out.  This first video talks about some of the stuff we discovered and what I needed to do to correct any problems that occurred yesterday.  If you are not interested in that, but want to find out about the Custom Palettes, skip to the next video.

In the next video I talk about a really neat function available with the new driver.  You can now display the radial menu in single column, double column, single row, or double row.  It seems more familiar than the radial method and reminds me a great deal of the way Painter handles custom palettes.  I think Painter users will love it.  In the video I wasn’t so sure, but I have changed my mind.  And, I think Photoshop users are going to really love it the most because this will be the first time they can make custom palettes.  Remember, it is the same as the radial menu, but that configuration never caught the public’s eye.  I think the new method will.  Here is the video…enjoy.

Give the new driver a try and let me know if you like the new way of doing the Radial Menu.  Don’t forget, you can go back a few posts and get my custom shortcut keys for Painter and for the Wacom.



New Wacom Drivers Released for Windows and OS X Yesterday

Hey Gang,

New drivers are available at Wacom Support.  I have just installed them, but it is too early to tell what it changed.  In my case, I have been having a strange issue with my Cursor disappearing with the 24″ HD Touch Cintiq.  Wacom support told me that this driver should fix the issue.  I certainly hope so; it has been annoying to say the least…but even so, I still love the Cintiq.

Since I have been in touch with Wacom support, I have had many emails describing how to install a new driver.  The recommendation is to uninstall the present driver and install the new one.  However, do not forget to open you Wacom Tablet Utilities and back up your current settings, so you will be able to restore them when your new driver is installed.  Otherwise you will lose all of your settings.

OK…here are the directions for installing a new driver for a PC sent to me by Wacom Support.  I’m pretty sure you would do the same thing for a Mac, but I don’t know where or how you delete the driver…sorry gang…I don’t have a Mac:

For our products, only one driver can be installed at a time, so I will include driver directions to follow for a clean install, and use Internet Explorer or Firefox, not Google Chrome, as a web browser:

Disconnect the tablet from the computer

Open your Start Menu and then the Control Panel

Open Programs and Features

Uninstall any listing here for Tablet or Wacom Tablet and then restart the computer

After restarting, temporarily disable any antivirus software, download and install only the latest driver from:

Once the installation is complete, and the system is stable, connect the tablet

As always, make sure your tablet is connected directly to your computer.
Avoid using USB hubs, keyboard/monitor ports, or docking stations with the tablets during the installation phase, as they can cause inconsistent behavior.

OK, that is what I was told and that is the way I uninstall an old driver and install a new one.




If anyone has the directions for a Mac, please post them in the comments for others.


New Wacom Tablet Drivers Released for Windows

Hello Friends,

Wacom has released new tablet drivers for Windows OS.  I am sure Mac will follow shortly.  I have a new Cintiq 24 HD Touch that hasn’t worked correctly since I bought it a few weeks ago.  Wacom support tells me the new driver will fix the situation.  I hope so.

To find the drivers, follow this link.  Wacom Drivers

Remember it is best to uninstall the current drivers, reboot, install the new drivers, and reboot.





New Wacom Drivers Posted 4/7/2014

Hey Gang,

Wacom posted new tablet drivers on April 7, 2014.  There are drivers for new products as well as legacy products.  Just my gut feeling, but it seems that both drivers are identical.  I have the Intuos 5 Touch, a legacy product.  I downloaded the legacy driver and found it works great with my legacy product.  The Wacom Desktop Center didn’t work with the Intuos 5 Touch with earlier drivers; I would get a message that a compatible product wasn’t found.  But with the new drivers, this added feature works fine.

Here are the links to the drivers:

Current products

Legacy products

Sorry about not making posts lately.  I have learned some new stuff about patterns and papers, and I will share it very soon.  It is really fun stuff.



New Wacom Tablet Drivers are Available

Hey Gang,

There are new drivers available from Wacom.  It appears that I missed the ones posted on 10/15/13 for Macs.  There is a new set posted on 12/10/13 for Window Users.  The drivers are for Cintiq Companion Products, Cintiq Products, Intuos Pro, and Intuos.  There is a driver posted 12/19/13 for Bamboo Tablets.  Like I said, all the ones posted in December are for Windows users, the October posts are for Macs.

I did update to the latest driver because I was having a couple of issues and I am on an Intuos 5.  If you are not having issues, I’m not sure you would need to update your driver if you are on an older tablet.

Don’t forget to back up your preferences before you uninstall and install.



New Wacom Tablet Drivers Available for Products Currently Being Sold

Hey Gang,

Wacom posted new drivers for the PC on 10/07/2013 and for the Mac on 10/15/2013.  I had missed the posts, so thank you to my friend Miguel for telling me about the new releases.

The new releases are only for the newer products, but I do think that the site is a little confusing.  So to make sure I understood what was up, I wrote Wacom Support and received excellent guidance from Travis Hackett, Tier 3 Support Technician.  When you go to the driver download site, you see a rather large array of drivers listed, for instance a Cintiq Hybrid, Cintiq, Intuos Pro, Intuos (previously called Bamboo), etc.  Just match your product with the proper driver.

If you have an Intuos 4 or another older tablet, then you would check the legacy driver site for the correct driver to use.  Those drivers have not changed since the September 3, 2013 release.



New Wacom Drivers Available 6/18/2013

Hello Everyone,

I’ve been out and about and not doing anything on the blog…I’m so bad.  But, I had to jump in and let you know that Wacom has new drivers available.  That’s all folks.  There are posts on my blog that will tell you how to install and uninstall your Wacom Drivers.  There is a search feature above…it will take you to other posts about the Wacom Driver.

I’ll be back soon, I promise.



Additional information:

Sorry, I made this post very fast and left out some information that might be helpful.

I have not checked the regions other than the Americas, so it is possible if you live outside of that region, the drivers have not been updated for you.  All regions are usually updated within a week or so of each other.

Here is the link for the Wacom Drivers in the Americas.

You can find how to uninstall and install Wacom drivers for the PC and Mac on my blog here:  Uninstall and Install Wacom Drivers.

The Wacom Drivers can fail from time to time when launching.  Look at this blog post for some answers to that problem.

Ok…hope these links help.