I have used Hightail for some time to store and link brushes and other stuff for the blog. I can’t remember how long I have been with them…about 5 years I imagine. But, over the last year or so…after it changed hands and became Hightail…the service and support has dropped considerably. It is really quite sad.
In the last week, I have gotten more comments about the links not working. And, I have decided enough is enough. I have spent the day changing the links away from Hightail. I didn’t want to do this. I would have preferred to stay with Hightail, but after working with their customer support for months and still not getting the problems fixed, I decided to leave.
Sadly, I have lost data, too. For some reason, many of the links are empty. You can see the file name and size, but the download is empty. So in some cases, my files were lost.
I am sure there are Hightail customers who are completely happy, but I am not one of them. I cannot recommend the company even marginally.
But enough complaining. I fixed links back to Sep 2012, I will continue with the rest as time permits. I did notice a few problems that I will have to research. Certain files download the contents instead of the file. So, if you get an odd download, just let me know and I’ll let you know what to do at that time. I am talking about 3 or 4 files out of the 100 or so on the blog.
I hope this will solve the problems experienced with Hightail. If you do have a problem, please let me know.
Thought I would throw in a photograph I took when I was in Mississippi a few months back. This is on the Natchez Trace Parkway about 30 minutes or so north of Jackson. I’ve been told you can see alligators here, but unfortunately…or fortunately…depending on your point of view, I haven’t seen any.