If you are working in Windows on a PC, then Corel Painter has released a hot fix that corrects the problem with NET Framework 4.5.2. Again, if you are using a Mac, this fix isn’t necessary and you should ignore this post.
PC users should have gotten an automatic notification that the fix has downloaded and requests installation. If you didn’t, then go to Patches and Updates and download the Painter 2015 – Hot Fix. Save it on your computer and then double-click the saved file to install it.
Sometime last month I believe; I am not exactly sure. Microsoft had an update of its NET Framework software. This came automatically with a Windows update. If you are like me, you have your system set to automatically download and install Windows Updates. Normally, that isn’t a problem. However, this time, there was some sort of conflict with Corel Painter 2015, Corel Painter X3, Wacom tablets, and Microsoft’s NET Framework. If you installed the update and you tried to open Painter, it simply would not open or you got an error messages telling you that you needed to reinstall Painter, which wouldn’t work either.
The guys at Corel developed a solution and published it in the Corel Painter Knowledge Base in an article called Painter Users with .Net 4.5.2 Installed. Since I was at my sister’s when all this happened, I didn’t pay any attention. By the time I realized something was amiss, it had been weeks, so I thought all of you would know what to do by now. However, I have had several folks ask me about it in the last two days. So, I thought I better post this information even though it is late.
If you have problems after the instructions, please feel free to drop me a note and I’ll see if I can help.
Good luck to all who may experience this issue,